Call us · live human
701 · 202 · 9619A real human picks up. SMS welcome too — text the same number any time.
SMS
Same number, any time
Based in
California, USA
Email
Routed by topic.
- Generalhello@genesisgates.comSays hi, asks a question, partnerships
- Supportsupport@genesisgates.comHelp with the product, bugs, account issues
- Presspress@genesisgates.comMedia, interviews, brand assets
Send us a message
Or write below. We answer everything.
What to expect
- Generalwithin 1 business day
- Support (Free / Pro)within 1 business day
- Support (Family)usually under 4 hours
- Billingwithin 1 business day
- Presswithin 2 business days
- Privacy requestwithin 7 days, per CCPA / GDPR
Family-tier subscribers — priority support, usually under 4 hours. See plans.